Privacy Policy

Template — have this reviewed before publishing. This is a starting point written with South Africa’s Protection of Personal Information Act (POPIA) in mind. It is not legal advice.

Last updated: [date]

Who we are

My Web Manager (Pty) Ltd (“we”, “us”), registration number [number], of [address]. Our Information Officer is [name], reachable at [email].

What we collect

• Contact and account details you give us (name, company, email, phone, address).
• Billing records. Card payments are processed by our payment providers; we do not store full card numbers.
• Technical data such as IP addresses and logs needed to run and secure our services.
• Messages you send us, including support tickets.

Why we use it

To provide and bill for the services you order, to support you, to meet legal and regulatory obligations (including domain registry requirements), and to keep our systems secure.

Who we share it with

Only with service providers who help us deliver our services (for example domain registries and registrars, payment processors and hosting infrastructure providers), or where the law requires it. [List key providers.]

Your rights

You may ask to access, correct or delete your personal information, and object to certain processing. Contact our Information Officer. You may also complain to the Information Regulator of South Africa.

Retention and security

[Describe how long records are kept and the security measures in place.]

Cookies

[Describe the cookies used on this website and in the client area.]